CFS Discovery provides one-to-one patient care from a professional team including Dr Lewis and two registered nurses. The clinic also calls upon a dietitian and an exercise physiologist to assist in the care, assessment and monitoring of each person's progress.

Consultations with Dr Lewis and his staff contribute to a diagnosis and a continuous review process monitors the outcomes of treatment strategies.

The first step a new patient needs to take is to contact the CFS Discovery Clinic and request that basic information be mailed to them. If, after reading this, the patient chooses to proceed, a first consultation (Step 1) appointment is made at the clinic for an initial briefing and preliminary testing. At the second (Step 2) and third (Step 3)consultations referrals are provided, further investigations completed and a detailed report compiled.